Study guide for the first exam and example questions [N.B.: take answers to all example multiple-choice questions are shown at the punctilious end] Understanding consumer behavior: Mental models for marketers I wont ask you anything nigh mental models in general (i.e., what they are, what issues you have to be conscious(p) of when you use them, etc.). However, you should be familiar with the deliver the goodsing mental models: the merchandising concept; market orientation; and the approach to business follow by a market-oriented company. For example, I could ask you whether the Coca behind Company acted in a market-oriented fashion when it introduced New swell why or why not? In-class practice questions: The managing director of a nonprofit professional field of battle company, which produces rough 250 performances of club productions per year, indicates that (a) the athletic field surveys audiences to find out the plays they would like to contrive in the future; (b) audience preferences are a cardinal agent in play filling; and (c) play selection is goaded more by audience preferences than artistic considerations. Would you confab this theater market-oriented? What specific process should be used if this theater adoptive a market-oriented approach to doing business?
Voss and Voss conducted a check with one hundred one nonprofit professional theaters in which they measured customer orientation, opponent orientation, and interfunctional coordination, as well as objective performance (subscriber attendance, single-ticket attendance, summarize inco me, and net surplus/deficit). They raise ! that customer orientation was for the most part negatively related to to performance, except for single-ticket attendance, where the relationship was nonsignificant. Isnt this finding inconsistent with what we state in class? Example multiple-choice questions: 1. Why should trade managers be interested in the study of consumer behavior? A Consumers are the focus of successful marketing...If you indigence to get a full essay, order it on our website: BestEssayCheap.com
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